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For the fastest possible fix of your instrument and to help ensure accuracy, please fill out this form completely and click submit to send. You will receive a return material authorization (RMA) after we receive this form.
Olympus will upgrade this unit’s software to the latest version. If calibration was not already required, this can cause a delay in the return of the analyzer ranging from 1–2 weeks.
Please use this area to point out any special calibrations / modes / elements.
Products are evaluated and diagnosed upon arrival at our repair facility.
Following diagnosis, you will receive a repair cost estimate (quote) via email.
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